Senior Citrix Technical Support Consultant | Beirut

On demand
Posted on April 30, 2019 - 6 months ago - Beirut
On demand

Senior Citrix Technical Support Consultant | Beirut

A Senior Citrix Technical Support Consultant is required with a can-do attitude to join a leading Citrix and SAP Partner software consultancy organisation who provide software implementation, support and technical services, including cloud solutions.

This is a varied and challenging technical role working in a geographically dispersed team.

Responsibilities will include:
• 2nd/3rd level support duties
• regular system maintenance and management
• design, build and upgrade of Citrix environments
• creating, maintaining and enforcing policy
• working within a compliance and SLA environment
In addition to base salary, the role provides benefits including company healthcare and an annual incentive scheme.

Additionally, you will be given the opportunity to train and develop your skills in leading and emerging technologies.

Required Technical Skills:
• Expert knowledge of Citrix products including XenApp/Desktop and NetScaler with ideally CCP or CCE certification
• Strong knowledge of Microsoft Server operating systems (2012, 2016).

• Strong knowledge of virtualisation technologies, including VMWare and Hyper-V
• Strong knowledge of Security product including Firewalls, MFA, AD, Group Policy, Encryption
• Good knowledge of Cloud offerings including Microsoft Azure
• Good knowledge of Networking including LAN/WAN, hardware and software e.


• Good Knowledge of Server and Storage hardware configuration and support
• Good Knowledge of Scripting / Programming
Required Non-Technical Skills
• Proven infrastructure management and helpdesk experience
• Solid experience in terms of problem solving and performance troubleshooting.

• Excellent communication skills as the job requires a high degree of verbal and written communication
• Documentation is a priority for this role, so the use of Word and MS Excel are a must.

• Be highly motivated, hard-working and possess good time management skill
• Able to work collaboratively with the team and on their own with minimal supervision
• Degree level education
Desired but not essential Skills:
• Microsoft SQL Server
• Microsoft SSCM 2016
• Microsoft Skype, Exchange, SharePoint and Office365 implementation and management
• ITIL certification
• Cyber security training and certifications

Please email your CV and cover letter to fouad.



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