“System Integrator / Technical Support” | Beirut

Beirut
On demand
Posted on June 13, 2019 - 2 months ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Salary
Unspecified
Gender
Both
Employee
Full-Time Employee
Description

“System Integrator / Technical Support” | Beirut

Education:

• Degree in Computer Science or related field

Experience

• 2-4 Years

Responsibilities

• “System Integration/Support Technician” is required to provide front-end support for the clients of the company’s products and websites
• Digital knowledge (CMS, SEO, Ads systems like DFP)
• Installing company products on client sites
• Provide detailed testing for company products and communicate with the development team to explain the issues faced and verify them after being fixed.


• Assess and report issues while taking into consideration: customer perception, severity and priority of issue, functionality, usability, performance, user experience, etc.


• Receive client calls and communicate with clients for issues
• Debug problems encountered at client sites
• Improve Customer Satisfaction
• Server monitoring, security and maintenance
• Linux administration and configuration
• Apache Server configuration and tuning
• MySQL configuration (MySQL Setup, Clustering, Administration and query optimization)
• Working knowledge of Centos/RHEL environments
• Experience in physical and virtual systems environments: Hyper-V, VMware
• Experience in resolving issues on web environment based on Apache/nGinx, PHP, MySQL
• Logging and Backups

Skills and Competencies

• Knowledge in other enterprise products or CMS/s
• Proven data analysis, data verification, and problem-solving abilities
• 1-2 Years of UNIX, Linux, Solaris, or other UNIX type of operating system.


• Shell scripting in a plus
• Hyper-V and VMware experience
• Technical knowledge (Apache, nGinx, MySQL)
• Excellent listening, explanation, and interpersonal skills.


• Ability to communicate ideas in both technical and user-friendly language
• Team player
• Attention to details
• Analytical Skills

Languages
• Excellent Arabic and English are a must

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