Sales and Logistics Coordinator | Beirut

On demand
Posted on June 11, 2021 - 1 day ago - Beirut
On demand
Sales, Retail & Customer Service

Sales and Logistics Coordinator | Beirut

Facilitate sales team tasks internally and externally and assist the logistics Team in their tasks.

Connect with customers and carry out survey when needed.

Handle orders by telephone, e-mail.

Handle all complain immediately and ensure that both company and customer are getting their fair value.

Issue PI’s as per sales team guidance.

Follow-up with clients to confirm orders and delivery dates.

Receive and respond to clients inquiries on account balances, transaction details, statements and fees.

Follow up with clients for payments on a weekly basis based on Overdue report.

Deal with customers complaints while keeping Regional Sales Manager and Commercial Advisors aware.

Coordinate with Quality Assurance, Operation and logistics Departments in order to ensure that products are ready and are up to customer expectations before delivery.

Update client database on a monthly basis.

Update sales report upon loading and issue sales report on a monthly basis.

Update sales forecast report on a Monthly basis.

Travel arrangements, follow-up visa requirements.

Issue all needed Logistics documents.

Make sure all needed documents are correct and received on time to avoid any kind of clearance delays or demurrage.

Make sure all orders are delivered on time and at best cost and as per delivery schedule.

Other duties as assigned.

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