Branch Manager-Mansourieh | Beirut

Beirut
On demand
Posted on July 21, 2021 - 8 days ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Function
Waiting & Restaurant Management
Employment
Full-time
Description

Branch Manager-Mansourieh | Beirut

We are looking for Restaurant branch manager to join our team in Mansourieh:
Job Summary
The outlet manager is responsible for various managerial functions that aim to improve outlet’s performance especially issues related to supervising, organizing and leading the team by setting and communicating their objectives and priorities.

Also, he/she must be able to impose all decisions and recommendations provided by company’s management using effective leadership skills, outstanding communication approaches, and creative ways.

In addition, the outlet manager shall control and measure all activities conducted that aim to boost sales and reduce cost in order to meet yearly budgeting plan and strategies.



Tasks and Duties
1.

Manages the outlet through assigning tasks, delegating works, controlling business operations, and leading workforce.


2.

Monitors the work during rush hours, and conducts spot check on the following activities performed by the team wrapping, grilling, preparing, cooking, dispatching, etc.


3.

Controls absenteeism, lateness and tardiness, fills the attendance timesheet, and provides the spreadsheet at the end of each month to the HR department.


4.

Trains and coaches the staff on how to improve their performance and productivity, and provides them with insights and hints on best practices.


5.

Organizes general and brief meetings for the team, and communicates company strategies, objectives, policies, procedures, standards, best practices, rules and regulations, etc.


6.

Determines and monitors employees’ performance using customized evaluation sheet and employee of the month spread sheet.


7.

Handles financial issues with the financial department, prevents cash differences, manages outlet’s petty cash when purchase urgency occurred, and safeguards invoice received in order to provide them later on to the company.


8.

Recruits and selects candidates after determining resourcing needs.


9.

Provides effective orientation sessions for new candidates and trainees.


10.

Investigates misconducts, bad behaviors and conflicts arising among the staff, and takes the most appropriate disciplinary action.


11.

Ensures that all food and non-food items are subject to food safety standards, and investigates food items expiry dates by checking their external condition and labeling.


12.

Provides an order sheet to warehouse supervisor and central kitchen supervisor determining outlet’s needs in food and non-food items.


13.

Follows and implements marketing, advertising and promotion activities recommended by the marketing department.


14.

Solves customer complaints, and maintains customer satisfaction through effectively handling occurred misunderstandings.


15.

Detects and identifies maintenance requirements in outlet, and collaborates with accredited maintenance companies or internal maintenance department.


16.

Provides maintenance reports to the management team which includes the details of the maintenance visit.


17.

Ensures that all equipment and tools are clean and sanitized by checking, inspecting and investigating their cleanliness.


18.

Manages the receiving activities of supplies and controls the storage process of items.


19.

Fills a paper which determines cost variances in food and non-food items received, stored and sold.


Preforms other duties as assigned.



Education required:
BA in Hospitality management is more preferable than other field of studies.

Any Technical certificate related to food and beverages is a plus.


or Technical degree in hospitality TS, BT, etc.


Experience required:
A minimum of 3 years’ experience in a managerial position especially in quick service restaurant businesses.



Competencies and skills
1.

Excellent interpersonal skills.


2.

Knowledgeable in food safety and quality standards.


3.

Intensive experience in quick service restaurant business.


4.

Ability to focus on details and follow-up all issues.


5.

Very well organized to meet deadlines.


6.

Experience in different POS systems, also, having computer skills.


7.

Possessing managerial and leadership skills.


8.

Experience in restaurants rules and regulations.


9.

High sense of integrity and commitment to customer satisfaction
10.

Demonstrating passion for clients and serving people
11.

Ability to handle complains and unpleasant customers
12.

Strong communication skills especially the ability to listen.


13.

Possessing strong ethics, values, principle and integrity.

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