store Manager | Beirut

On demand
Posted on September 13, 2021 - 3 days ago - Beirut
On demand
Sales, Retail & Customer Service

store Manager | Beirut

A leading retail company is hiring Store Manager for our stores in Beirut; responsibilities include the following:
Duties and Responsibilities:
• Manage and oversee all facets of the daily operations of the store.

• As appropriate to the position, participate in the development of operating goals and objectives for the store; recommend and implement methods and procedures to enhance operations.

• Ensure that the store reaches sales expectations and increases profits.

• Ensure sales proceeds are deposited as per company policy.

• Ensure proper maintenance of the cash safe in the store.

• Operate cash register when needed.

• Control the daily sales activities of the store and send the daily sales to designated departments.

• Make re-ordering in time and implement the distribution strategy as proposed by the commercial department.

• Handle the receiving of merchandise and control of the store inventory.

• Ensure proper display of merchandise as per VM standards, requirements and guidelines.

• Handle returns, buybacks and exchanges of gifts, as appropriate; coordinate the return and replacement of defective merchandise.

• Oversee implementation of sales, promotions and special offers in the store.

• Ensure excellent customer service, maintain positive relationships with customers and handle customers’ complaints and problems.

• Follow-up on the implementation of all CRM initiatives (loyalty programs, etc…).

• Provide information about products and services.

• Build product awareness and create interest with potential and existing customers.

• Ensure proper maintenance of the store and the safeguarding of the company assets (equipment, fixtures, fitting etc…)
• Ensure that all team members abide by the company policies, procedures and regulations (including uniforms, hygiene and general appearance).

• Supervise the store team, which includes work schedules and managing leaves, problem resolution and training of new sales officers.

• Manage, train and objectively evaluate team members.

• Make recommendations for team members concerning promotion and salary review.

• Conduct regular meetings with sales team members to coach, motivate and guide
• Present a neat appearance in uniform as prescribed by the orientation booklet.

• Be familiar with and follow-up the company orientation booklet guidelines.

• Ensure adherence to company policies.

• Perform miscellaneous job-related duties as assigned.

Previous retail experience is a must.

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