Customer Service Supervisor | Beirut

Beirut
On demand
Posted on October 13, 2021 - 15 days ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Function
Other
Employment
Full-time
Description

Customer Service Supervisor | Beirut

A reputable company in Mtayleb is looking for a Customer Service Supervisor.



Duties:

• Ensure that all the team under supervision are following the Six Steps Customer Service process

• Handle customer complaints with consideration and escalate unsolved issues to the Front-End Manage

• Ensure and guarantee a high level of personal grooming and dress code from all the front-end employees

• Manage floats transfer (Takeover and Handover) from the cash office to cashiers and customer service agents

• Handle the handover between shifts and assist cashiers and customer service agents in end-of-shift procedure
.


Qualifications:

- BA in Business Administration or a University Student.



- 4 years of experience in this field.



- Customer Oriented.



- Proactive.

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