Account Manager | Beirut

Beirut
On demand
Posted on June 20, 2022 - 12 days ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Employment type
Full-time
Work type
Sales, Retail & Customer Service
Description

Account Manager | Beirut

Sync Digital Solutions is looking for an Account Manager.





Responsibilities:

-Be the primary point of contact and build long-term relationships with customers
-Help customers through email, phone, online presentations, screen-share and in person meetings
-Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
-Ensure the timely and successful delivery of our solutions according to customer needs and objectives
-Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
-Forecast and track key account metrics
-Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
-Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
-Monitor and analyze customer's usage of our product
-Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Liaise between the customer and internal teams


Requirements:

-Proven account management or other relevant experience
-Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
-Experience in delivering client-focused solutions based on customer needs
-Proven ability to manage multiple projects at a time while paying strict attention to detail
-Excellent listening, negotiation and presentation skills
-Excellent verbal and written communications skills
-Bachelor's Degree in appropriate field of study or equivalent work experience
-Self-motivated and able to thrive in a results-driven environment
-Natural relationship builder with integrity, reliability and maturity
-Ability to prioritize among competing tasks
Critical thinking and problem solving skills
-Excellent time and project management skills.


-Keen attention to detail and adherence to deadlines

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