IT Support Analysts | Beirut

Beirut
On demand
Posted on May 15, 2019 - 5 months ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Salary
Unspecified
Gender
Male
Employee
Full-Time Employee
Description

IT Support Analysts | Beirut

Typical duties include:
• Report to the IT Manager on a daily basis or on high severity cases, and be ready to do following:
o Logging & Processing support calls;
o Installing & Configuring computer hardware, software, systems, networks, printers and scanners;
o Planning & Undertaking scheduled preventive maintenance;
o Investigating, Diagnosing & Solving computer software and hardware faults;
o Repairing equipment & Replacing parts;
o Managing stocks of equipment, consumables and other supplies;
o Upgrade systems as required;
o Communicate & Supervise the maintenance team to install and maintain the cabling infrastructure;
o Maintain & Administer CCTV solution (Cameras and DVRs);
o Researches recurring problems to identify root causes and collaborates with the IT Manager to prioritize develop, and implement solutions;

Key skills for IT support/help-desk:
• In-depth knowledge of hardware and software including MS windows 7 / 10 installation and management;
• Basic Network TCP/IP and internet connectivity knowledge;
• Up-to-date knowledge of the latest IT and software trends;
• Strong customer service experience, Communications & Organizational Skills;
• basic knowledge in network and systems security

REQUIRED EDUCATION/EXPERIENCE:
Bachelor's Degree; Computer Science or related field & 1+ years IT experience in a support or operations environment
CCNA / CompTIA A+ is a plus

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