Mechanical Service Engineer - Intern | Beirut

Beirut
On demand
Posted on July 11, 2019 - 2 months ago - Beirut
Details
Price
On demand
Governorate
Beirut
Area
Salary
Unspecified
Gender
Male
Employee
Full-Time Intern
Description

Mechanical Service Engineer - Intern | Beirut

We are glad to announce that we are currently looking for dynamic Mechanical engineers for an internship, in view of an upcoming vacancy.



JOB DECRIPTION:
 Answer customer’s calls and emails taking all necessary information to provide them requested service and satisfy their needs

 Manage and resolve customer complaints

 Perform needed data entry to identify new customer information on the system and to update existing customer information


 Follow-up and technical support of assigned team of technicians in executing assigned tasks to ensure compliance with company strategies and policies concerning the customer service

 Provide quotations and sales orders as requested.

Follow-up and negotiate conditions with customers within granted margins and limit of authority

 Coordinate with corresponding departments in order to ensure best quality of service in a timely manner

 Inspect diesel engine and its related equipment to locate and determine the extent of necessary overhaul or repair for stationary and marine engines/gen-sets

 Assist with workshop job logistics relative to the preparation, execution & supervision of general overhauls and repair works on site or in workshop.



 Able to execute all services related jobs including and not limited to preventive maintenance, troubleshooting, spare parts repair and exchange for stationary and marine engines/gen-sets

 File client’s documents to facilitate the follow up of maintenance services

 Receive clients at JTF premises and respond to their needs

 Participate with the Call Center Manager / After-sales Manager in establishing policies and strategies

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